T&Cs

Terms and Conditions

Payment Terms
All invoices to customers with approved credit facilities are payable net within 30 days from date of invoice but fall due immediately on the appointment of a Received, Liquidator or Administrator or on any other act of insolvency.
VAT will be added to all orders where applicable.
We reserve the right at all times to demand payment prior to the dispatch of goods.

Overdue Accounts
We reserver the right to apply a credit charge of 2.5% or part thereof for overdue invoices and to withhold further supplies until the arrears are paid. Repeated overdue accounts will result in all future credit facilities being withdrawn.
All costs incurred by us in the collection of overdue amounts, including commissions and legal fees will be payable by the customer. Notwithstanding that such costs may have been waived in the past.

General Conditions of Supply
1. Orders are accepted by us, subject to availability of goods.
2. Variations in shade of cloth will be allowed as acceptable, with customer being given prior notification and will not give rise to cancellation of an order or to any claim by the customer.
3. No style, material or design (excluding origination's set up and paid for by the customer) is to considered "exclusive to the customer" unless stated by us, in writing.
4. We reserve the right to alter the price of goods on at least seven days notice given at any time prior to delivery. Goods will be invoiced at prices current at time of despatch. Any changes to the rate of VAT will be adopted accordingly.

Delivery & Collection Terms
Customers shall be notified as soon as their order is ready for collection unless other arrangements have previously been made. In the event of a delayed collection payment will still fall 30 days from invoice date NOT from date of acceptance.
All deliveries are subject to carriage charges unless they are exempt.
When an order has been sent on a next day service the customer shall notify us of any delay or non-delivery by 4.30pm that day.

Notification of claims
All claims and shortages must be notified to us within 7 days in order that Poole Lighting Limited may claim against the carrier.
Poole Lighting Limited shall not be liable to you for loss of profits for any type of indirect or consequential loss.
A claim by a customer shall at no time be grounds for withholding payment or any sum due to us without our knowledge. Nor shall it give rise to any right of set-off against payments due to us, nor the monies deducted from the total bill without an official credit note from us. All invoices disputes will be notified to us within 7 days of receipt of invoice.

 
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